Privacy Policy My Fixes Cleaning and Maintenance Services
Last Updated: [01/09/2022]
At My Fixes Ltd., we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines our practices concerning the collection,use,and sharing of your personal data when you access our cleaning and maintenance services. By using our services,
you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
1.1. Personal Identifiable Information (PII): This may include your name, address, email address, phone number,
and other contact information necessary for scheduling and providing our services.
1.2. Payment Information: When you make a payment for our services, we may collect payment details such as credit card information or other payment methods.
Please note that we do not store payment information after the transaction is completed.
1.3. Service History: We retain records of the services you have requested or received from us, including dates, descriptions, and any issues or complaints.
1.4. Communication Data: We may collect information related to your interactions with us, such as emails, chat logs, and customer support inquiries.
- How We Use Your Information
We use your personal information for the following purposes:
2.1. Service Delivery: To provide and schedule our cleaning and maintenance services as requested.
2.2. Customer Support: To respond to your inquiries, requests, or complaints, and to provide technical support when needed.
2.3. Payment Processing: To process payments for our services.
2.4. Marketing and Promotions: To send you marketing communications, promotions, or newsletters if you have consented to receive them.
You can opt out of these communications at any time.
2.5. Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
- How We Share Your Information
We may share your personal information with third parties for the following purposes:
3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, including payment processing,
customer support, and marketing.
3.2. Legal Compliance: We may disclose your information when required by law or in response to legal requests, court orders, or government agencies.
3.3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
- Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction.
These measures include encryption, access controls,and regular security assessments.
- Your Choices
5.1. Access and Update: You may request access to and correction of your personal information in our records.
5.2. Opt-Out: You have the right to opt out of marketing communications by following the instructions provided in our emails or contacting us directly.
- Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe that we have inadvertently collected information from a child, please contact us to have it removed.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of any significant changes through our website or by other means.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
My Fixes Ltd.
5 Risca Close St. Mellons
Cardiff
Cf3 0EE
029 2019 3389
www.myfixes.co.uk
We take your privacy seriously, and we are committed to addressing your concerns promptly and professionally.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection,
use, and sharing of your personal information as described herein.
Thank you for trusting My Fixes with your cleaning and maintenance needs.
